Ultrapari FAQ – Frequently Asked Questions

No. Under Ultrapari's policy, each person may only hold one account. If multiple accounts are found, all of them may be closed and any balances forfeited.

On the login page Click the "Forgot Password?" link. A reset link will be sent to your registered email. The link remains valid for 24 hours.

Go to the "Identity Verification" section in your account settings and upload a photo of your National ID or passport. Verification is usually completed within 12–24 hours.

Contact the support team directly. To find out the reason for your suspension, submit a request via email or live chat. Issues are resolved promptly based on their nature.

Changing your email or phone number requires assistance from our support team. For personal details such as your name, you may need to resubmit KYC documents.

Ultrapari is strictly for users aged 18 and over. Account registration or betting by minors is strictly prohibited.

Notify the support team in writing. Make sure to withdraw any remaining balance before your account is closed. Responsible Gaming A self-exclusion option is also available on the page.

On Ultrapari Mobile Pay, Nagad, Rocket, DBBL Mobile Banking and selected bank transfers are accepted. For more details Payment Page See here.

Minimum deposit of just ৳200. The same limits apply to both mobile banking and bank transfers.

Mobile banking (Mobile Pay/Nagad) deposits are usually processed within 1–5 minutes is credited. Bank transfers may take 1–3 business days.

Typically 5–30 minutes for the withdrawal to be processed. Verified accounts receive the fastest service. During peak times, it may take up to 24 hours.

Minimum Withdrawal ৳500. The required betting rollover condition must be met before any bonus balance can be withdrawn.

Yes. If a deposit fails, the money is automatically returned to your mobile banking account — usually within 1–6 hours. If it hasn't arrived, contact support.

Ultrapari does not charge any fees itself. However, your mobile banking provider's own transaction charges may apply, as determined by their platform's terms.

Daily withdrawal limit for verified accounts ৳5,00,000. Higher limits are available for VIP members. Details On the payments page See here.

Ultrapari currently supports Bangladeshi mobile banking and bank transfers. Stay tuned for updates on cryptocurrency payment options — Promotions Page See here.

Bet on 30+ sports including cricket, football, tennis, badminton, basketball, hockey, and e-sports. Both live betting and pre-match options are available. Details Match Odds See on the page.

Odds update in real time as the match progresses. You can place a bet at any point during the game. Quick decisions matter in live betting, as odds can shift fast.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed, the bet is automatically voided and the stake is returned.

If a match is abandoned or cancelled, all bet stakes are automatically refunded to your account. This is typically processed within 24 hours.

Yes. Ultrapari strives to offer the best odds on the market, with particularly competitive odds on cricket and football. For more in-depth analysis Betting Tips See here.

Yes, a cash out option is available on selected matches. You can settle your bet on your own terms mid-match. The cash out amount depends on the current odds and your original bet.

Single Bet: A bet placed on a single match or event. Lower risk, higher chance of winning. Parlay Bet: Combine multiple bets into one — win them all and the rewards are huge. Higher risk, but much higher returns.

Our Betting Tips The page is updated daily with expert tips. You'll find in-depth match analysis, statistics, and probability breakdowns.

New members get a bonus on their first deposit 100% Bonus up to a maximum of ৳10,000. The bonus is automatically credited after your first deposit following registration.

To withdraw bonus funds, you must wager a multiple of the bonus amount 10–15x A rollover is required (varies by bonus type). Full terms and conditions are listed on each offer's page.

Free bets are available through special promotions, the referral program, or by betting on selected matches. If you win with a free bet, the winnings (excluding the stake) are credited to your account.

When a friend registers through your referral link and makes their first deposit, you earn a bonus. Referral bonus amounts and terms On the promotions page View details.

Earn points through regular betting. As points accumulate, you'll move up VIP tiers. Higher tiers unlock greater cashback, faster withdrawals, and exclusive offers.

Most bonuses are valid for 7–30 days. If the rollover requirement isn't met within the specified period, the bonus will be forfeited. The expiry date is clearly stated on each offer's page.

Yes. Ultrapari is internationally licensed and uses 256-bit SSL encryption. Your personal data and funds are fully protected. To learn more About Us Read here.

Go to the "Security" section in your account settings. Choose either Google Authenticator or SMS verification. Scan the QR code or add your phone number. From then on, an OTP will be required each time you log in.

Change your password immediately and notify the support team. Log out of all devices. The support team will temporarily lock your account and investigate.

No. Ultrapari does not sell or share your information with third parties. It may only be disclosed to regulatory authorities when legally required. For more details, Privacy Policy Read here.

You can set daily, weekly, or monthly deposit and betting limits from your account settings. Responsible Gaming All options are covered in detail on the page.

Always use the official domain ultrapari.ws to log in. Ultrapari will never ask for your password via email or SMS. Do not click on links from unknown sources.

App Page Download the APK directly. Both Android and iOS versions are available. Even if it's not on Google Play, you can install it directly.

The app runs on Android 6.0 and above, and iOS 12 and above. If you experience issues on an older device, access the site through your mobile browser.

After your first app login, go to Settings and enable the "Biometric Login" option. If fingerprint or Face ID is already set up on your device, it will be used for all future logins.

When you open the app, you'll get an automatic update notification if a new version is available. Or App Page download the latest version and install it over the existing one.

Close and restart the app. Clear the cache (Settings → Apps → Ultrapari → Clear Cache). If the issue persists, reinstall the app or contact support.

Yes, the app has everything the website offers — live betting, casino, payments, bonuses, all of it. On top of that, you also get push notifications and biometric login.