Ultrapari Privacy Policy – How We Protect Your Information

Ultrapari is a trusted online betting and casino platform serving Bangladesh and users around the world. Our Privacy Policy has been developed in accordance with international data protection laws and the guidelines of the GDPR (General Data Protection Regulation).

We understand that members often have questions about sharing information on an online platform. That's why Ultrapari is always committed to transparency — it's our responsibility to clearly explain what data we collect, why we collect it, and how it's used.

Ultrapari collects the following types of data. We only collect what is genuinely necessary to provide you with our services.

• We can never view or store your password in full — it is always encrypted.
• Full credit/debit card numbers are not stored on our servers.
• Biometric data (fingerprints, facial recognition) is never collected.

Ultrapari uses your information only for specific, defined purposes. We never store or use data without a clear reason.

• Identity information is required to create and manage your account.
• National ID information is required to complete KYC verification — this is a legal obligation.
• Financial information is used to process payments and prevent money laundering.
• IP addresses and device information are monitored to maintain platform security and prevent fraud.
• Behavioural data is analysed to personalise the experience to your preferences.
• To send you promotional offers — though you can opt out at any time.
• Gaming patterns are monitored to ensure responsible gaming.

Ultrapari uses the highest industry security standards to protect your data. Our servers are hosted in secure data centers and monitored around the clock.

• All data is stored with 256-bit AES encryption.
• All data transfers on the website and app are secured using the TLS 1.3 protocol.
• Regular security audits and penetration testing are conducted.
• Staff can only access limited data strictly required for their work.
• In the event of a data breach, affected members will be notified within 72 hours.
• Regular backups are maintained and a disaster recovery plan is in place.

Ultrapari never sells your personal data. However, limited information may need to be shared in certain specific circumstances:

• Payment Processors: Mobile Pay, Nagad, and other payment gateways receive only the limited information needed to process your transaction.
• KYC Partner: Trusted third-party services may be used to verify your identity.
• Law Enforcement Agencies: Information may be disclosed in response to a court order or government directive.
• Regulatory Authority: Information may be disclosed upon request by gaming licensing authorities.
• Anti-Fraud System: We work with security partners to prevent fraud.

Ultrapari uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: For login sessions and security. These cannot be disabled as they are essential for the platform to function.
• Performance Cookies: To understand which pages are used most. This is entirely anonymous data.
• Functionality Cookies: To remember your preferred language, theme, or settings.
• Marketing Cookies: To show relevant advertisements. You can turn this off from your browser settings.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's functionality.

Under GDPR and international data protection laws, you have the rights listed below. Ultrapari respects these rights and is committed to helping you exercise them.

• Right to Know: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Portability: You have the right to receive your data in a machine-readable format.
• Right to Object: You may object to the processing of your data for specific purposes.
• Right to Restriction: You may request that data processing be restricted under certain circumstances.

Ultrapari strictly prohibits the use of its services by anyone under the age of 18. If we discover that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

• Age verification is mandatory at the time of registration.
• Additional proof of age may be requested in suspicious cases.
• Parents can contact support to block their child's access.

Ultrapari does not retain data indefinitely. A specific retention period is defined for each type of information.

• All data is retained for as long as your account remains active.
• After account closure, financial transaction records may be retained for up to 5 years as required by law.
• KYC documents are retained for 3 years after account closure.
• Marketing data is deleted within 30 days of unsubscribing.
• Inactive account data is automatically reviewed after 3 years.

Ultrapari may update this Privacy Policy when necessary. Whenever changes are made, we always notify members in advance.

• For significant changes, a notification will be sent via email or through the platform.
• The date and nature of any changes will be clearly noted on this page.
• Continued use of the platform after a new policy takes effect will be considered acceptance of the updated policy.
• Previous versions of the Privacy Policy are kept in our archive — you can request to view them at any time.

If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated privacy team.

• Email: privacy@ultrapari.ws
• General Support: support@ultrapari.ws
• Live Chat: Available 24/7 in Bengali.
• Response time for data requests: up to 30 days.